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Privacy Policy

Who We Are

Naval Services FamilyLine (FamilyLine) places a high priority on protecting your privacy. This privacy policy was created to demonstrate FamilyLine’s firm commitment to the privacy of our members and website users. This policy explains what types of information are collected by FamilyLine’s website,, and how this information is used.

What Personally Identifiable Information is Collected

FamilyLine visitors that submit requests for printed publications, and individuals that sign up to receive FamilyLine e-communications, voluntarily provide us with contact information. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. We may use this information for specific, limited purposes. You may “opt-out,” at any time if you do not wish to receive our messages.

IP Addresses

FamilyLine uses your IP address to help diagnose problems with our server, to administer, and for statistical metrics used to track website visitor traffic.

Cookies uses “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed on your computer and is read when you come back to our website. Cookies let us take you to the information and features you’re particularly interested in. They also allow us to track your usage of, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your web browser accordingly.

Do You Share Information About Your Donors

We will not sell, trade, or share a donor’s personal information with anyone else. We do not have access to your private information (credit cards, PayPal account, financials, etc.) after a financial transaction is complete.

How Your Information May Be Used

We use your personal information to provide you with personalized service; to answer your questions; to process your publication order requests, etc. You may choose to opt-out at any time, which will cease all communications from us. We may also use your information to track visits to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs.

Do You Disclose Any Information to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

Third-party Links

Occasionally, at our discretion, we may include links to third-party resources on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13+ years old.


We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on this page. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

Contact Us

Naval Services FamilyLine welcomes your questions or comments regarding the Privacy Policy. You may contact Naval Services FamilyLine at:

Naval Services FamilyLine
1043 Harwood Street SE
Suite 100 Bldg. 154
Washington, DC 20374-5067

Email Address:
Telephone: 1-877-673-7773 / Washington DC: 202-433-2333